Home and Host

We understand things change, which is why we offer free cancellation if you cancel your booking more than 48 hours from your booking date. Cancellation insi...

We understand that guests sometimes change their plans, which is why we give you up to 48 hours prior to your booking to change your scheduled clean. If the...

Payment is taken when the booking is placed, invoices are available to download from the invoice section of your account.

Absolutely! You can edit your booking up to 48 hours in advance, within 48 hours you will need to cancel your booking and create a new one. 

If Housekeeping is booked on a public holiday, a 20% surcharge is incurred which is passed directly to our Housekeepers.

On the occasion our teams require extra time to complete your property due to additonal cleaning, waiting for guests to depart, or any other reason that is ...